Relpha — Privacy & Cookie Policy

01. Information We Collect

We collect limited personal information that is necessary to create your account and deliver our services.

When you register, subscribe, or contact us, we may collect details such as your name, email address, account credentials, and any information you choose to share with our support team.

We deliberately avoid collecting unnecessary or sensitive personal data. Relpha does not request or store medical records, diagnoses, or protected health information.

Data minimization is a core principle of how we build.

02. Usage and Device Information

When you use Relpha, certain technical data is collected automatically to ensure the platform works reliably and securely.

This may include your device type, browser or app version, IP address, country-level location, pages visited, session duration, and general interaction data.

We use this information to:

• maintain system performance
• detect errors or abuse
• improve usability
• understand which features provide value

03. How We Use Your Information

We Use Your Information Strictly To Operate And Improve Relpha.

• Creating And Managing Your Account
• Providing Access To Content And Features
• Processing Subscriptions And Payments
• Personalizing Your Experience
• Sending Service Updates Or Important Notices
• Responding To Questions Or Support Requests
• Improving Performance, Reliability, And Product Quality

We do not use your information for unrelated or intrusive purposes.

Where Required By Law (Including GDPR), We Process Personal Data Only When We Have A Valid Legal Basis, Including:

• Your Consent
• Fulfilling Our Contract With You
• Complying With Legal Obligations
• Our Legitimate Interests In Operating And Improving Relpha

04. Subscriptions and Billing

Some Parts Of The Service Are Billed On A Subscription Basis ("Subscription(s)"). You Will Be Billed In Advance On A Recurring And Periodic Basis ("Billing Cycle"). Billing Cycles Are Set Either On A Monthly Or Annual Basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Relpha cancels it.

05. Cookies and Tracking Technologies

We use cookies and similar technologies to make Relpha function smoothly and to improve your experience.

• Keep You Logged In
• Remember Preferences
• Measure Performance
• Understand Product Usage

• Essential Cookies – Required For The App To Work Properly
• Analytics Cookies – Help Us Improve Features And Performance

You Can Control Or Disable Cookies Through Your Browser Settings. Please Note That Disabling Essential Cookies May Affect Functionality.

We Do Not Use Cookies For Invasive Advertising Or Cross-Site Tracking.

06. How We Share Information

We Do Not Sell, Rent, Trade, Or Share Your Personal Information With Third Parties For Advertising Or Marketing Purposes. Ever.

We may share limited information only with trusted service providers who help us operate Relpha, such as:

• Hosting And Cloud Infrastructure Providers
• Payment Processors
• Analytics Tools
• Customer Support Systems

These partners process data strictly on our behalf and are contractually required to protect it.

We only share what is necessary to deliver the service.

07. Limitations of Liability

In No Event Shall Relpha, Nor Its Directors, Employees, Partners, Agents, Suppliers, Or Affiliates, Be Liable For Any Indirect, Incidental, Special, Consequential Or Punitive Damages, Including Without Limitation, Loss Of Profits, Data, Use, Goodwill, Or Other Intangible Losses, Resulting From (I) Your Access To Or Use Of Or Inability To Access Or Use The Service.

08. Termination

We May Terminate Or Suspend Your Account Immediately, Without Prior Notice Or Liability, For Any Reason Whatsoever, Including Without Limitation If You Breach The Terms.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

09. Your Rights and Control Over Your Information

You Remain In Control Of Your Personal Information At All Times.

Depending On Your Location And Applicable Laws, You May Have The Right To Access, Update, Correct, Delete, Or Request A Copy Of Your Personal Data. You May Also Withdraw Consent, Object To Certain Types Of Processing, Or Request That We Limit How Your Information Is Used.

Most Account Details Can Be Managed Directly Within The App. If You Need Help Or Would Like To Submit A Privacy Request, You Can Contact Us And We Will Respond Promptly And Transparently.

Relpha Is Designed For General Audiences And Is Not Intended For Children Under 13. We Do Not Knowingly Collect Personal Information From Children, And Any Such Data Will Be Removed If Identified.

Relpha Provides Informational And Wellness-Focused Content Only. We Are Not A Medical Or Clinical Provider And Do Not Offer Medical Advice, Diagnosis, Or Treatment. We Also Do Not Store Or Process Protected Health Information (PHI). If You Have Medical Concerns, Please Consult A Qualified Healthcare Professional.

10. Updates, Third-Party Services, and Contact

To Operate Relpha, We May Rely On Trusted Third-Party Providers Such As Hosting Platforms, Analytics Tools, And Payment Processors. These Services Operate Under Their Own Privacy Policies And Process Data Only As Necessary To Support Our Platform.

We May Update This Privacy & Cookie Policy From Time To Time To Reflect Improvements To Our Services, Technology, Or Legal Requirements. When Changes Are Made, We Will Revise The “Last Updated” Date. Continued Use Of Relpha Indicates Acceptance Of The Updated Policy.

If You Have Questions, Concerns, Or Requests Regarding Privacy, You Can Contact Us Anytime At:

support@relpha.app

We’re Here To Help And Committed To Handling Your Information Responsibly.